Wednesday, January 1, 2020

Clean the Microsoft Teams Client Cache

Clearing the Teams client cache is the first step to troubleshooting. The trouble is, the cache for Teams isn’t in one place or even a single directory. It’s split in multiple directories and even Internet Explorer and Chrome cache locations.

Fully exit the Microsoft Teams desktop client. To do this, either right click Teams from the Icon Tray and select ‘Quit’, or run Task Manager and fully kill the process.


These locations are:
  • %AppData%\Microsoft\teams\application cache\cache
  • %AppData%\Microsoft\teams\blob_storage
  • %AppData%\Microsoft\teams\databases
  • %AppData%\Microsoft\teams\cache
  • %AppData%\Microsoft\teams\gpucache
  • %AppData%\Microsoft\teams\Indexeddb
  • %AppData%\Microsoft\teams\Local Storage
  • %AppData%\Microsoft\teams\tmp
  • %LocalAppData%\Google\Chrome\User Data\Default\Cache
  • %LocalAppData%\Google\Chrome\User Data\Default\Web Data
  • %LocalAppData%\Google\Chrome\User Data\Default\Cookies
  • Internet Explorer Cookies
  • Internet Explorer Temporary Internet Files

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